Returns & Refunds Policy

🔄 Returns & Refunds Policy

Eligibility for Returns

You may request a return within 14 days of delivery.

Items must be unused, unworn, and in original packaging.

Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Digital goods (gift cards, downloads)

Clearance or final-sale items

Opened stickers or accessories (for hygiene reasons)

Exchanges

We replace items only if they arrive defective or damaged.

To request an exchange, email us with photos of the item.

Refunds

Once we receive and inspect your return, we’ll notify you of approval.

If approved, refunds are processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective/damaged.

We recommend using a trackable service for your return.

How to Start a Return

Contact us at info@pulsenetworkco.com with your order number and reason for return.

Our team will provide instructions and return authorization if eligible.